This policy explains what personal information is collected through this website, why it is collected, and what choices you have. By using this website or submitting an enquiry through it, you agree to the practices described below.
1. Information We Collect
We collect only the information you choose to provide:
- Enquiry form details — your name, mobile number, optional email address, selected requirement and message.
- Direct communication — information you share when you call, send a WhatsApp message or write an email.
- Consultation information — if you decide to proceed with a proposal, further details such as age, family details, vehicle details, existing policies and nominee information may be collected as part of the insurance company's own application process.
- Basic technical data — your browser and device type may be recorded by the hosting provider as part of normally serving the page.
We do not request passwords, one-time passwords, card numbers or bank account numbers through this website. If anyone asks you for those in our name, please do not share them.
2. How We Use Information
- To respond to your enquiry and contact you about your requirement.
- To understand what you need and discuss suitable options.
- To submit an application to an insurance company on your instruction, if you decide to proceed.
- To assist with policy servicing, renewal reminders and claim-related follow-up.
- To keep records that we are required to maintain in the course of insurance intermediation.
Your information is not sold, rented or traded to any third party for marketing purposes.
3. Contact Forms and Enquiries
The enquiry form on this website collects a name, mobile number, optional email address, requirement and message. Please share only what is needed to describe your requirement. Sensitive financial or medical details should be discussed directly rather than typed into a web form.
4. WhatsApp and Phone Communication
Records of these conversations may be retained for servicing and follow-up purposes.
5. Cookies and Analytics
This website does not set advertising or tracking cookies of its own. Web fonts are loaded from Google Fonts, and if a map or analytics service is added in future, those providers may set cookies under their own policies. You can block or delete cookies in your browser settings, though some features may then behave differently.
6. Data Sharing
Your information may be shared only in these situations:
- With insurance companies, where you have asked us to submit a proposal or process a claim on your behalf.
- With service providers such as the website host or email provider, strictly to the extent needed to operate this website and our communication.
- Where the law requires it, for example a direction from a regulator, court or government authority.
7. Data Security
We take reasonable care to protect the information you share, including limiting who can access it and keeping physical and digital records secure. However, no method of transmission over the internet is entirely secure, and absolute security cannot be guaranteed.
8. Data Retention
Enquiry details are kept only for as long as needed to respond to you. If you become a policyholder, records are kept for as long as required for policy servicing and for the retention period applicable to insurance records. You may ask us to delete an enquiry that did not lead to a policy.
9. User Rights
You may ask us to:
- Tell you what information about you we hold.
- Correct information that is inaccurate or out of date.
- Delete your enquiry details, where we are not required to retain them.
- Stop contacting you at any time.
To make any of these requests, use the contact details at the end of this page. Statutory rights under applicable Indian data protection law will be honoured as and when those provisions come into force.
10. Third-Party Services
This website links out to WhatsApp, Google Maps, email and phone applications. Those services are operated by third parties under their own terms and privacy policies, and we are not responsible for their content or practices.
11. Policy Updates
This policy may be updated from time to time. The revised version will be published on this page with a new effective date, and applies from the date it is posted.
12. Contact Information
For any question about this privacy policy or about information we hold, please get in touch.